"I stopped missing calls and doubled my bookings" – Previn Pillay

The Premium Customer Service Platform for Your Business

  • Elevate every customer interaction
  • Your personal number stays personal
  • Every caller receives white-glove service, 24/7
  • Your clients hear a warm, professional voice
  • Routine calls handled with care. Priority calls reach you instantly
  • Win the clients your competitors miss
  • Get a premium number, or forward from your existing line
Download on the App Store
Get it on Google Play
JK MP SL +
500+ businesses trust CallConcierge
CallConcierge Call History
CallConcierge Contacts
CallConcierge Dashboard
CallConcierge Messages
CallConcierge Dashboard
1,247 Calls Handled
<3s Response Time
4.9 Client Rating
The Concierge Advantage

Why businesses that answer, succeed

In a world of emails and chatbots, a phone call still closes the deal.

Callers are ready to commit

When someone picks up the phone, they're serious. Phone leads convert 10-15x higher than web forms.

Voice builds instant trust

A real conversation in seconds does what emails take days to achieve. Your client feels genuinely looked after.

Speed wins the engagement

78% of clients choose whoever responds first. Miss the call, miss the opportunity.

Real Scenarios

Your business, elevated

See how CallConcierge transforms everyday situations.

A potential client calls during your meeting

3:15 PM - You're presenting to your biggest account

Without CallConcierge

Voicemail. The caller hangs up and tries your competitor. You see a missed call notification 2 hours later.

With CallConcierge

Your concierge answers warmly, captures their requirements, and schedules a callback. You receive a detailed summary instantly.

$4,500 New client secured
from this single call

An enquiry comes in at 10pm

Saturday night - You're at dinner with family

Without CallConcierge

The call goes to voicemail. By Monday morning when you return it, they've already engaged someone else.

With CallConcierge

Your concierge handles the enquiry professionally, explains your services, and books a consultation for Monday. The client is impressed by your availability.

100% Work-life balance
maintained

Remembering important details

Following up on yesterday's calls

Without CallConcierge

Memory only. Did they say Tuesday or Thursday? Was it the kitchen or bathroom? Guesswork and awkward callbacks.

With CallConcierge

Every call automatically transcribed. Search, review, and never forget what was discussed. Full conversation history at your fingertips.

100% of calls captured
and searchable
$50K+
Saved vs hiring a receptionist
12+ hrs
Time reclaimed per week
0
Missed opportunities
100%
Work-life balance
Premium Features

Everything discerning business owners expect

Crafted by listening to professionals who demand excellence.

Every caller greeted with distinction

Your clients always reach someone professional, even when you're in a meeting, with a client, or enjoying time with family.

Your premium business line, instantly

Get a distinguished business number right now. No forms, no waiting, no hassle.

Seamlessly step in when needed

See who's calling, tap to join. Your client experiences a graceful transition without ever knowing.

Every detail captured, nothing overlooked

Review what your client said at your convenience. No more "sorry, could you repeat that?" moments.

Priority intelligence, delivered instantly

Get alerted when a high-value enquiry comes in. Let routine matters be handled with care, without interrupting your focus.

Responds with your expertise

Share your services, availability, and approach once. Your concierge responds as if they've worked with you for years.

Your clientele, impeccably managed

Every caller automatically saved. See their history, their requirements, when they called - no more scattered notes.

Unwanted calls filtered discreetly

Your concierge recognises and filters telemarketers, spam, and time-wasters. Only genuine enquiries reach your attention.

Urgent matters, handled immediately

Your concierge recognises time-sensitive situations and routes them to you instantly. Critical matters never wait.

Getting Started

Elevate your calls in five minutes

Three simple steps. No technical expertise required. No commitments.

1

Select your number

Choose a local number your clients will recognise. Sydney, Melbourne, Brisbane - wherever you serve.

2

Brief your concierge

Two minutes. Simply share what you do, your availability, and your approach. That's all.

3

Start winning clients

That's it. Every call handled with distinction. You engage with the ones that matter. Life improves.

Investment

Value that pays for itself

One new client covers your entire year.

Limited Time

New Year Offer

$49.99 /month

All of January '26

Get Started
Testimonials

What Business Owners Say

Join hundreds of Australian businesses already using CallConcierge.

"I used to miss urgent calls when I was with clients. Now CallConcierge handles everything and I can step in when it's important. Absolute game changer for my business."
MP

Mike Peterson

Peterson Plumbing, Sydney

"My clients love that they can always reach someone. The concierge is so natural they don't even realise it's a virtual assistant. Perfect for when I'm showing properties."
SL

Sarah Lee

LJ Real Estate, Melbourne

"Setup took 5 minutes. Now the concierge handles booking enquiries and I've stopped losing clients to missed calls. Worth every cent."
JK

Jenny Kim

Glow Beauty Salon, Brisbane

FAQ

Frequently Asked Questions

Got questions? We have answers.

During setup, you'll provide information about your business including services, approach, availability, and common client questions. Your concierge uses this to have natural, informed conversations that reflect your brand.

Absolutely! When your concierge is handling a call, you receive a notification. Press the transfer button to join instantly. Your concierge gracefully exits while your client stays on the line - they experience a seamless handoff.

CallConcierge operates 24/7. Your concierge knows your business hours and informs callers accordingly, but still handles enquiries with care, takes messages, and can notify you of urgent matters even outside hours.

Absolutely. All calls and data are encrypted end-to-end. We use enterprise-grade security infrastructure with Firebase and Google Cloud Platform. Your business information is never shared with third parties.

Currently, CallConcierge provides new Australian business numbers. Number porting from other providers is on our roadmap. You can forward your existing number to your CallConcierge number in the meantime.

We'll notify you when you're approaching your limit. You can upgrade your plan anytime, or additional minutes are available at a per-minute rate. We never interrupt service mid-call.

Absolutely not. We're a technology company that walks the walk - we develop all our software in-house in Melbourne, Australia.

CallConcierge uses mobile phone numbers to allow for texting and calls. Porting your existing number is possible, please contact hello@avocadodigital.com.au for assistance.

Ready to elevate your client experience?

Five minutes from now, every caller receives white-glove service.

Download on the App Store
Get it on Google Play
Developed by Avocado