For Tradies, Consultants & Service Pros

The Virtual Call Centre App for Your Small Business.

  • Sound more professional from day one.
  • Your personal phone number stays personal.
  • Every call answered. Even at 2am.
  • Your customers hear a friendly Aussie voice
  • Routine calls handled. Urgent calls reach you.
  • Win the jobs your competitors miss
  • Get a new number, or forward from your existing number.
JD MK SL +

500+ businesses trust EzyBiz

EzyBiz Call Details - AI Summary & Transcript
EzyBiz Messages - Business Communications
EzyBiz Dashboard - Business Overview
EzyBiz Contacts - Business Contact Management
EzyBiz Call History - Track All Business Calls
142 Calls Handled
12hrs Time Saved
4.9 User Rating

Why the businesses that answer, win

In a world of emails and chatbots, a phone call still closes the deal.

Callers are ready to buy

When someone picks up the phone, they're serious. Phone leads convert 10-15x higher than web forms.

Voice builds instant trust

A real conversation in seconds does what emails take days to achieve. Your customer feels looked after.

Speed wins the job

78% of customers buy from whoever responds first. Miss the call, miss the job.

Your Day, Transformed

See how EzyBiz changes the game for business owners just like you.

On a Job Site

Hands full, can't reach your phone

Without EzyBiz

Phone rings in your pocket. By the time you clean up to answer, they've hung up and called your competitor.

With EzyBiz

AI answers instantly, handles their enquiry professionally. You get a notification and full transcript when you're free.

100% of calls answered,
even with dirty hands

In a Meeting

Face-to-face with a paying client

Without EzyBiz

Awkwardly excuse yourself, or let it ring. Either way, someone's disappointed.

With EzyBiz

AI handles the new enquiry while you stay focused. Urgent? Tap once to join the call seamlessly.

2x customers served
at the same time

After Hours

9pm, phone rings, you're with family

Without EzyBiz

Personal time interrupted. Answer and seem unprofessional, or ignore and lose the business.

With EzyBiz

AI answers professionally, explains you'll call back tomorrow. Emergency? You get alerted and can jump in.

24/7 professional coverage
without sacrificing life

Calling Customers Back

Using your personal phone

Without EzyBiz

Call shows your personal number. Customers save it, text you at midnight. No boundaries.

With EzyBiz

Dial from the app—caller ID shows your business number. Professional image, personal privacy protected.

1 business number for
all calls in and out

Building Your Contact Book

Remembering what each customer wanted

Without EzyBiz

Scribbled notes, lost details. "Wait, what did Sarah want again?" Call back unprepared.

With EzyBiz

AI creates contacts automatically with name, location, and what they're interested in. Ready to follow up with full context.

Auto contact creation with
customer intent captured

Customer Texts Your Business

SMS from your business number

Without EzyBiz

Customers text your personal number. Business and personal messages mixed together. No separation.

With EzyBiz

Send and receive texts from your business number. All business conversations in one place, personal phone stays private.

SMS texting built-in
using your business number

Reviewing Past Conversations

What did that customer actually say?

Without EzyBiz

Memory only. Did they say Tuesday or Thursday? Was it the kitchen or bathroom? Guesswork and awkward callbacks.

With EzyBiz

Every call automatically transcribed. Search, review, and never forget what was discussed. Full conversation history at your fingertips.

100% of calls transcribed
and searchable
$50K+
Saved vs hiring a receptionist
12+ hrs
Time saved per week
0
Missed opportunities
100%
Work-life balance

Everything working business owners asked for

Built by asking tradies, consultants, and service pros what they actually need.

Every call answered professionally

Your customers always reach someone professional, even when you're on a job, in a meeting, or at your kid's footy game.

A professional number in 5 minutes

Get a proper business number right now. No forms, no waiting for Telstra, no hassle.

Jump in when you're ready

See who's calling, tap to take over. Your customer won't even know they were talking to AI.

Never forget what they said

Read what your customer said while you drive to the next job. No more "sorry, what was your address again?"

Know when it matters

Get alerted when a big job calls. Let the routine enquiries get handled without interrupting your work.

Answers like you would

Tell it your services, hours, and prices once. It answers like someone who's worked with you for years.

Your customers, organised

Every caller automatically saved. See their history, what they wanted, when they called - no more lost sticky notes.

Be answering calls professionally in 5 minutes

Three steps. No tech skills needed. No contracts.

1

Pick your number

Choose a local number your customers will recognise. Sydney, Melbourne, Brisbane - wherever you work.

2

Tell it about your business

Takes 2 minutes. Just answer a few questions about what you do, when you work, and what you charge.

3

Start winning more jobs

That's it. Every call gets answered. You take over the important ones. Life gets easier.

Plans that pay for themselves

One missed $500 job costs more than a year of EzyBiz.

Starter

$29.99 /month
  • Your own professional number
  • ~25 customer calls/month
  • Every call answered, 24/7
  • See who called this month
Get Started

Business

$149.99 /month
  • Your own professional number
  • ~375 customer calls/month
  • Everything in Pro
  • See your busiest times
  • Get help when you need it
Get Started

What Business Owners Say

Join hundreds of Australian businesses already using EzyBiz.

"I used to miss emergency calls when I was on a job. Now EzyBiz handles everything and I can jump on when it's urgent. Game changer for my plumbing business."
MP

Mike Peterson

Peterson Plumbing, Sydney

"My clients love that they can always reach someone. The Virtual Receptionist is so natural they don't even realise it's not human. Perfect for when I'm showing properties."
SL

Sarah Lee

LJ Real Estate, Melbourne

"Setup took 5 minutes. Now the Virtual Receptionist handles booking enquiries and I've stopped losing customers to missed calls. Worth every cent."
JK

Jenny Kim

Glow Beauty Salon, Brisbane

Frequently Asked Questions

Got questions? We've got answers.

During setup, you'll provide information about your business including services, pricing, operating hours, and common customer questions. The Virtual Receptionist uses this to have natural, informed conversations with your callers.

Yes! When Virtual Receptionist is handling a call, you receive a notification. Press the transfer button to join the call instantly. The Virtual Receptionist gracefully exits while your customer stays on the line - they experience a seamless handoff.

EzyBiz works 24/7. The Virtual Receptionist knows your business hours and informs callers accordingly, but still handles enquiries, takes messages, and can notify you of urgent calls even outside hours.

Absolutely. All calls and data are encrypted end-to-end. We use enterprise-grade security infrastructure with Firebase and Google Cloud Platform. Your business information is never shared with third parties.

Currently, EzyBiz provides new Australian business numbers. Number porting from other providers is on our roadmap. You can forward your existing number to your EzyBiz number in the meantime.

We'll notify you when you're approaching your limit. You can upgrade your plan anytime, or additional minutes are available at a per-minute rate. We never cut off service mid-call.

Absolutely not. We're a technology company that walks the walk—we develop all our software in-house in Melbourne, Australia.

EzyBiz uses mobile phone numbers to allow for texting and calls. Porting your existing number is possible, please contact hello@avocadodigital.com.au for assistance.

Ready to sound more professional?

5 minutes from now, every customer call gets answered professionally.

Developed by Avocado